Refund and Returns Policy

Thank you for shopping with Phonk | Hr5 | 3DX. We value your satisfaction and want to ensure a smooth and transparent shopping experience. Please read our Refund and Returns Policy carefully before making a purchase.

1. Returns

We accept returns under the following conditions:

• The item must be unused, unwashed, and in original condition with tags attached.

• Returns must be requested within 7 days of receiving the product.

• Items such as custom-printed or personalized T-shirts are non-returnable unless damaged or defective.

2. How to Request a Return

To start a return, please contact us at:
info@phonkoutfit.com
Include your order number, a brief reason for the return, and photos if the item is defective or damaged.

3. Refunds

• Once we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 5-7 business days to your original payment method.

• Shipping charges are non-refundable unless the return is due to a mistake on our part.

4. Exchanges

We offer exchanges for size issues or product defects. Please email us within 7 days of delivery with your order details.

5. Non-Returnable Items

• Items on clearance or discounted sale

• Custom-printed or personalized T-shirts

• Products damaged due to misuse or mishandling

6. Order Cancellations

Orders can be cancelled within 24 hours of placing the order. Once shipped, orders cannot be cancelled.

7. Contact Us

If you have any questions about our Returns and Refund Policy, feel free to contact us at:
info@phonkoutfit.com